Call Centers or contact centers create the bridge between your customer and your services. As a point of contact for any queries this service sector offers solutions to your customer’s concerns. By its cost effective and 24/7 services call centers constantly, receive, make, monitor call flows, and provide immediate responses and solutions to any issues.

We at Rushabh, offers voice, based services to our clients through our Inbound and outbound calling service to listen to and offer solutions to your customer’s queries. Our agents are our assets. They undergo extensive training to offer the best services to our clients that helps in adding value and quality to their business.

 

	Our Inbound call centre services include:
		Customer Service – Customer service stays at the core of any business. We understand this and so does our competent CSR. Our CSRs provide excellent customer service to our clients round the clock. With the most recent technology involving voice, or chat our team of professionals help our clients to solve their queries responsibly.
		Help Desk - Our Help Desk resolves problem over the phone. Our competent executives log on the clients request, queries and problems into a fully computerized tracking system to reduce manual errors. . These requests are transferred and taken care by the appropriate resources on time.
		Consumer Response – Consumer response is one of the most important tools to provide customer satisfaction. At Rushabh our CSRs offer all the possible help efficiently 24/7 after patiently investigating consumer complaints, grievances. It helps our clients to communicate with their customers and get the solution in a cost effective way.
		Tool Free Response – Through our toll free services we handle queries regarding services and products and responds quickly thus helping our clients to get orders and customer satisfaction at the time when they need most..

Our other notable inbound services include Answering Service, Inquiry Handling, Product Technical Information, interactive voice response and sales lead verification.